Right of Withdrawal & Returns

[PLACEHOLDER — replace with the official statutory template before taking real orders.]

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period expires 14 days from the day on which you, or a third party other than the carrier indicated by you, acquires physical possession of the goods. Where an order covers multiple goods delivered separately, the period runs from possession of the last item.

To exercise the right of withdrawal, you must inform us — Kamaljeet Singh, Türkenstraße 4, 13349 Berlin, Germany, contact@fixolify.com, +49 176 72669258 — of your decision by an unequivocal statement (for example a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient that you send your communication before the period has expired.

Effects of withdrawal

If you withdraw, we will reimburse all payments received from you, including standard delivery costs, without undue delay and no later than 14 days from the day we are informed of your decision. We will use the same means of payment you used for the initial transaction unless expressly agreed otherwise; you will not incur any fees as a result.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is earlier.

You must send back the goods without undue delay and no later than 14 days from the day you communicate your withdrawal. You bear the direct cost of returning the goods. You are only liable for any diminished value resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: Kamaljeet Singh, Türkenstraße 4, 13349 Berlin, Germany, contact@fixolify.com

I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods:

Ordered on / received on:

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date: